Returns & Refunds

If something is wrong with your order, we want to make it right. Start a return by contacting us — the steps below explain how it works.

1. Contact us

Write to us with your order number and a description of the issue. Photos of the problem help us resolve things faster.

2. We arrange the return

We will confirm whether the item needs to be sent back and provide return instructions.

3. Refund or replacement

Once we receive and check the returned item, we will issue a refund or send a replacement.